How do I access my purchased digital product?

After purchase, you'll receive an email with a download link. You can also log into your account and go to "My Purchases" to download or stream.

What is your refund policy?

We offer a 30-day money-back guarantee on digital products if you're not satisfied. Coaching packages have a separate policy detailed in the terms.

How do I schedule a coaching session?

After purchasing a coaching package, you'll get a link to book a session via our calendar. Available times are shown in your time zone.

Can I share my purchase with others?

Each purchase is for a single user. Sharing is not allowed. Group licenses are available for teams; contact us for details.

Frequently Asked Questions | Creator & Coach Store

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery. You'll receive a tracking number once your order ships.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Contact our support team to initiate a return.

Do you ship internationally?

Yes, we ship worldwide! International orders typically take 7-14 business days. Please note that customs fees may apply depending on your country.

How can I track my order?

Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package on the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely.

How do I contact customer support?

You can reach us through our Contact page. Our team typically responds within 24 hours during business days.

FAQ

FAQ